At BeautyPlus Haven, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you visit our website, make a purchase, or interact with our services. By using our services, you agree to the terms outlined in this policy.

1. Information We Collect

We collect the following types of information to provide you with the best possible service:

Personal Information:

  • Name
  • Email Address
  • Phone Number
  • Shipping and Billing Address
  • Payment Information (Credit/Debit card details, bank information, etc.)

Non-Personal Information:

  • Browser type and version
  • Device information (e.g., mobile or desktop)
  • IP address
  • Pages you visit and time spent on the site
  • Cookies and tracking information

2. How We Use Your Information

We use the information collected for the following purposes:

  • Processing Orders: To process and fulfill your purchases, including shipping and billing.
  • Customer Support: To communicate with you regarding your orders, inquiries, or any issues with our products or services.
  • Marketing & Promotions: To send you promotional emails, newsletters, and special offers (you can opt-out at any time).
  • Website Improvement: To analyze user behavior on our site and improve our services and website functionality.
  • Legal Compliance: To comply with any applicable laws, regulations, or legal processes.

3. How We Protect Your Data

We implement strict security measures to safeguard your personal information:

  • Encryption: We use SSL (Secure Socket Layer) encryption to protect sensitive information during transmission.
  • Data Storage: Your data is stored securely, and only authorized personnel have access.
  • Payment Security: We use third-party payment gateways that comply with the highest standards of payment security, ensuring your payment details are fully protected.

4. Sharing Your Information

We respect your privacy and will not share your personal information with third parties, except in the following cases:

  • Service Providers: We may share information with trusted third parties who assist us in operating our website, processing payments, and delivering products (e.g., shipping companies, payment processors).
  • Legal Requirements: We may disclose your information if required by law or to protect the rights, safety, and property of BeautyPlus Haven or our customers.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred to the new owners.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us understand your browsing behavior and preferences.

  • Types of Cookies We Use:
    • Essential Cookies: Necessary for basic functionality such as logging in and shopping cart management.
    • Analytics Cookies: Help us track site performance and user behavior.
    • Marketing Cookies: Used to display relevant advertisements and promotional content.

You can manage or disable cookies in your browser settings, though this may impact your experience on our site.

6. Your Rights

You have the following rights regarding your personal information:

  • Access: You can request access to the personal information we hold about you.
  • Correction: You can request that we update or correct any inaccurate data.
  • Deletion: You have the right to request the deletion of your personal data in certain circumstances.
  • Opt-Out: You can opt-out of marketing communications by clicking the “unsubscribe” link in emails or by contacting us directly.

7. Retention of Data

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Once your data is no longer needed, we will securely delete or anonymize it.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and we encourage you to review it regularly.

9. Contact Us

If you have any questions or concerns about our Privacy Policy or how your personal data is handled, please contact us:

📧 Email: support@beautyplus.ng
📱 WhatsApp: +2349113397546

Your privacy is important to us, and we are committed to protecting your personal information and ensuring transparency in how we handle your data.